- 26 Mar 2025
- 9:30am - 12:45pm
- Amari Kuala Lumpur
Capturing the Growth Opportunities in 2025
About this event
As Malaysia gears up for a robust economic growth forecast of 4.5 to 5.5% in 2025, AEON CO (M) Bhd stands at a dynamic crossroads. The retail landscape is evolving rapidly, driven by changing consumer expectations, technological advancements, and a competitive marketplace. To thrive in this environment, AEON must leverage the transformative potential of artificial intelligence (AI) and open-source technologies to redefine customer engagement and operational resilience.
The Potential of AI and Open Source
In 2025 and beyond, AI will not just be an auxiliary tool but a core component of AEON’s strategy. By harnessing AI, AEON can achieve:
- Enhanced Customer Experience: AI-driven insights will allow AEON to create personalized shopping experiences, anticipating customer needs and preferences. Imagine an intelligent system that suggests products based on past purchases, seasonal trends, and even real-time inventory levels.
- Operational Efficiency: AI will streamline operations, from inventory management to supply chain logistics. Predictive analytics will optimize stock levels, reducing waste and ensuring products are always available when customers need them.
- Deeper Customer Connections: With AI, AEON can engage customers in meaningful ways. Chatbots and virtual assistants can provide 24/7 support, answering queries and offering tailored recommendations, thereby fostering loyalty and trust.
Why Attend
Business leaders, including CIOs, CTOs, and COOs, will gain valuable insights into how AI and open-source solutions can transform AEON’s business model. This event will explore:
- Building a Scalable IT Infrastructure: Learn how to implement secure, innovative systems that can evolve with market demands.
- Strategies for Customer Engagement: Discover how AI can deepen relationships with customers, driving online and in-store growth.
- Operational Optimization: Explore ways to enhance efficiency through data-driven decision-making and AI integration.
Join us on this exciting journey as AEON CO embraces the future of retail with AI and open-source technologies. Together, we can create an innovative ecosystem that not only meets the demands of today’s consumers but also anticipates the needs of tomorrow. Let’s transform AEON into a leader in customer engagement and operational excellence in 2025 and beyond.
Who Should Attend?
- CIO, Head of IT, CTO, Head of Applications/ DevOps
- Line of Business head, eg. Head/Director of Retail, Head/Director of Credit, Head of eCommerce, etc.
- COO, Head of Operations
In partnership with:

Agenda
Time | Topic |
---|---|
9:30 am | Registration |
10:00 am | Welcome Remarks |
10:10 am | Enhancing Operational Resiliency |
10:40 am | AI in Digital Transformation |
11:10 am | AEON's Vision and Priorities Red Hat and AEON's Areas of Collaboration |
11:35 am | Closing Remarks |
11:45 am | Lunch |
12:45 pm | Close |