Virtual Event: Optimize Support Cost, Maximize Availability and Fuel growth – Without Additional Investment

How do you pursue technology-led innovation without having to worry about keeping the lights on (servers, storages, networks, applications and edge devices)?

If the job was hard when everything was centralised with a mainframe, today’s distributed, multi-cloud, best-of-breed, is like organising a wedding party for a thousand people with just yourself handling everything from preparation to clean-up after the party.

Analysts estimate that for every dollar spent on new technology, an additional nine dollars will be spent on supporting that technology. When you consider the economic impact of COVID-19 on businesses, how can an enterprise focus on driving value without dropping the ball on their IT infrastructure?

Gartner says 80% of all IT costs occur after the initial purchase. It estimates that companies spend US$700 per user per month when all IT expenses are factored in.

Gartner says third party maintenance (TPM) is an option that procurement should always explore as a cost-saving opportunity. However, FutureCIO argues that TPM can be used as a competitive advantage to enable enterprises to focus on business value generating initiatives like digital transformation, customer experience, and business model transformation.

FutureCIO, in partnership with IBM, is hosting a virtual event this September 17, to cover four of the most challenging aspects of keeping the lights on: multivendor hardware-software-network maintenance, Oracle third-party maintenance, using AI to optimise IT operations, and ensuring enterprise-grade support for open source initiatives including community open source software.