Sam Higgins

Principal Analyst

Sam assists technology executives and their business counterparts in understanding the opportunities and barriers facing them and their teams from continual technology-driven transformation.

His professional engagements in the private sector, as well as state and federal government, assist him in addressing the unique IT management and delivery challenges found in diverse industries including banking, healthcare, education, transportation, and mining. At Forrester, he provides specific guidance to financial services institutions, public sector agencies, and asset-intensive firms in the energy, utilities, and resources sector.

Sam’s current research focuses on business IT alignment and value creation, technology-driven innovation, business and technology leader collaboration, cloud adoption and application platform optimization, and employee experience for technology leaders as well as local and regional adoption of emerging technology for enterprise, digital, and IT transformation. Sam specializes in delivery of advisory to clients in Australia and near-shore English-speaking markets across Asia Pacific as well as public sector clients globally.