Francisco Castillo, Ph.D.

SVP – CIO

MAYNILAD WATER SERVICES

Dr. Francisco Castillo is currently Senior Vice President and Chief Information Officer of Maynilad Water Services, inc., the water concessionaire for the West area of Manila’s greater metropolitan area, which serves over 9 million people. 

In 2013 he was named “Outstanding ASEAN CIO” by IDG, and in 2016 was voted Best ASEAN CIO 2016 during the ASEAN IT Strategy Forum in Singapore. He has also recently been named among the top 10 Asean CIOs by IDG this 2021

He is an ECE graduate from the De La Salle University, and holds a Ph.D. in Electronics and Telecommunications Engineering from the Universidad Politecnica de Cataluña (Barcelona, Spain), where he also taught as Associate Professor and was Associate Director (equivalent to Vice Dean) for the Technical Engineering College. He is also a Certified Information Systems Security Professional (CISSP), as well a certified Project and Portfolio Manager. 

Under his watch in Maynilad, the company attained ISO20,001 certification, and is one of the few companies in the region to hold an SAP Customer Center of Expertise accreditation. Last 2016, Maynilad was nominated to the SAP CCOE Global award, the first time an Asian company is nominated.

Aside from being in charge of the IT Dept., he also heads  the Plant Automation & Industrial Design Depts., making it one of the first companies to have an integrated IT and OT setup.

He is also the author of the book entitled “Managing Information Technology” published by Springer (Germany) this 2016, intended to be a one-stop shop guide for CIOs and IT Professionals interested in the best practices of managing a technology organization. The book has been downloaded and acquired over 12,000 times worldwide, serving as a masters’ reference in several universities in the US, Europe and Asia.

He holds patent UM 2/2020/050675 as co-inventor under Maynilad for the “Utility Meter Reading and on-site Utility Billing”, as well as the Patent filed #12021050260 “Access Control to Application Module Functions Using Assignable Permission Groups and User Profiles”He has also delivered lectures on IT worldwide including Switzerland, Denmark, Germany, Singapore, Sweden, Hong Kong, among others, and is currently part-time Adjunct Professor in the Asian Institute of Management (AIM-Manila), teaching on a diverse set of topics related to the management of technology. He is also a founding member of the CISSP Philippine chapter.