Terence is a result-driven business management professional with over 21 years of professional work experience, within Consultancy and FMCG Global Business/Shared services environment, of which 9 years in full software project lifecycle IT project delivery (Organizational Model, SAP, Finance, HR, Trade Marketing, Manufacturing, IT, Digital etc.) & PMO Scrum/ Agile Experience across multi-functional programs/projects, 8+ years in Business IT Strategy & Relationship Management within a leadership capacity, driving Digital Transformation, Functional Strategy, IT Digital Technology (Analytics, Automation), Simplification via Design Thinking, Continuous Improvement, as well as operational IT Services – resulting in cost savings/avoidance and business growth.

During his professional stint, he was hand-picked to turn around underperforming programs/projects, setup proper framework, build and coach appropriate people delivery capabilities, and leading top performing teams (co-located & virtual) and 3rd party vendors, within a matrix environment, fostering collaboration of talents, and long-term strategic relationships, between Functional and Geographical Stakeholders. Terence is also an change agent, and liaison between IT, Global Business Services (GBS), and Business for strategic functional alignment, deriving functional IT strategy, landing transformational agendas, operational service improvement, and encouraging the concept of the Art of Possible, and OneOffice through exploration of digital technologies, adoption, and innovation, and process simplification, with a CX and EX-centric approach.